Warranty Policy

Exclusions:

The warranty is void if the mattress has been subjected to:

Misuse or abuse

Inadequate support

Minor wear like slight softness

Warranty Solutions:

If a claim is approved, we will either:

Repair the mattress

Replace it with a similar model

Transportation Costs:

The customer is responsible for all delivery or transport charges related to warranty claims.

Warranty works on a ‘carry-in’ basis.

Limitations:

Warranty only covers the original purchase value.

No coverage for transport costs, emotional or physical damages, or additional losses.

Any implied warranties will not exceed the duration of the limited warranty.

No other party is authorized to extend or change the warranty terms.

Important Notes:

This warranty is valid only in the country of original purchase.

Mattress models may be updated or changed without prior notice.

Warranty terms may vary based on local laws.

Contact for Warranty:

For claims or questions, call or WhatsApp at (042) 111 666 555.

By purchasing our product, you agree to the warranty terms mentioned above.

Depreciation Percentage:

Warranty claims are adjusted based on how long the mattress has been used.

Formula: (Months used ÷ Warranty period) × 100

Example: If the mattress is 38 months old and the warranty is 120 months:

Depreciation = (38 ÷ 120) × 100 = 31.6%

Restora